Shipping Policy
At ibrick, we provide one comprehensive kit per subscription, designed to be used throughout the
program for weekly STEM projects. Below are the details regarding our shipping process.
Shipping Within the United States
- Free shipping is included with your ibrick subscription to all locations within the United States, including Hawaii, Alaska, and Military (APO, FPO, DPO) addresses.
- Once your kit is shipped, you will receive an email notification with tracking details.
International Shipping
- While shipping within the U.S. is included in the subscription price, international shipping incurs additional fees due to higher costs.
- Any applicable taxes, including VAT, and duties may be collected at checkout. These charges vary based on your location and will be displayed before you complete your purchase.
Damaged or Missing Items
- If your kit arrives damaged, please contact us at Support@ibrick-k.com, and we will arrange a replacement.
- If any parts are missing from your kit, we offer replacements for a $15 shipping fee. Please email us at Support@ibrick-k.com with details of the missing parts, and we’ll assist you with the process.
For any shipping-related inquiries, reach out to our support team at Support@ibrick-k.com.
Shipping Policy
One Kit per Subscription
Each ibrick subscription includes one ibrick kit that’s used week over week for building all of ibrick’s projects.
U.S. Shipping
- Included: Free shipping to all U.S. locations, including Hawaii, Alaska, and military addresses (APO/FPO/DPO).
International Shipping
- Fees: International orders incur additional shipping charges due to higher costs.
Please reach out to Support@ibrick-k.com to inquire shipping fees for international delivery - Taxes & Duties: Any applicable taxes (including VAT) and duties may be collected at checkout. These vary by location and will be shown before you complete your purchase.
Damaged or Missing Items
- Damaged Kit: If your kit arrives damaged, email Support@ibrick-k.com and we’ll arrange a replacement.
- Missing on Arrival: If any parts are missing when you receive your kit, email Support@ibrick-k.com and we’ll ship the missing pieces free of charge.
- Lost After Delivery: If pieces are lost after delivery, we’ll send replacements for a $15 shipping fee. Email Support@ibrick-k.com with your order details and the part descriptions.
For any shipping questions, contact Support@ibrick-k.com.