Subscription Policy

At ibrick, we are committed to providing an engaging and seamless subscription experience. If you have any concerns
or need assistance with your subscription, please reach out to us at Support@ibrick-k.com.
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How the Subscription Works

• Your Kit
  Each subscription comes with one ibrick kit that is re-used throughout the program for all weekly STEM projects.
  
  
• Weekly Projects
  Every week, a new project unlocks on the ibrick platform. Each project includes:
  
  
  • Digital building instructions
  • A STEM-themed animation video to explain the science and engineering concepts
  • A challenge video inviting builders to experiment and explore their creations
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• Billing & Renewal
  Your payment details are stored securely, and you will be automatically charged for each billing cycle unless you cancel auto-renewal.
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  • At the end of your chosen plan (3, 6, or 12 months), your subscription will automatically renew for the same term at the current subscription rate.
    
  • Example: a 12-month plan renews for another 12 months; a 3-month plan renews for another 3 months.
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• How to Cancel Renewal
  To stop renewal, email Support@ibrick-k.com at least 3 days before your subscription term ends.
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  • If you do not cancel before renewal, your subscription will continue and the corresponding charge will be processed.
    
  • Once a renewal payment has been processed, it is non-refundable.

For more information refer to Cancellation policy

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Cancellation Policy

• Commitment Periods & Renewals
  When you subscribe to ibrick, you commit to the full term of your chosen plan (e.g., 3-month, 6-month, or 12-month). Subscriptions cannot be canceled mid-term, but you may turn off auto-renewal at any time by contacting our support team.
  
  
  • After your commitment period ends, your subscription will automatically renew for the same commitment term at the current subscription rate.
    
  • For example:
    
    • A 12-month subscription will renew for another 12 months.
    • A 6-month subscription will renew for another 6 months.
    • A 3-month subscription will renew for another 3 months.
      
• Cancellation of Auto-Renewal
  To cancel auto-renewal, email us at Support@ibrick-k.com at least 3 days before your plan renewal date to avoid being charged for the next cycle.
  
  • If your billing date has already passed, the cancellation will take effect in the following billing cycle.
    
• Early Cancellations
  Subscriptions cannot be canceled before the end of the plan you chose. For example, a 12-month plan must be completed in full — it cannot be stopped after 4 or 7 months. The same applies to 3- and 6-month plans.
  
  
• Customer Satisfaction
  If you are dissatisfied with your experience, please reach out to us. While early cancellation is not generally available, our support team will do their best to assist you.

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Modifications & Changes

• If you need to update or modify your subscription, please email us at Support@ibrick-k.com.

Please refer to our Refund and Returns Policy for details regarding refunds and product returns.